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Frequently Asked Questions

A tenancy agreement is a contract signed by both the tenant and the landlord. It outlines what has been agreed and all the terms to which both parties must comply during the tenancy.

A reference looks into current financial commitments, credit history, and previous tenancies to check everything is in order. The landlord needs to be sure that that their tenant won’t have any problems paying the rent on a monthly basis and will take good care of their property.

Referencing is nothing to worry about. Tenants applying to rent need to give details of their employer and income, their previous address, and some bank account details. These will be checked to ensure they are able to commit to monthly rental payments.

If a tenant is not fully approved by the referencing process, they can ask a guarantor to support them. A guarantor (usually a parent or guardian) will agree to take responsibility for the rent if the tenant fails to pay it.

Guarantors are parties to the Tenancy Agreement and are required to pay any rent arrears if the tenant does not pay and for any damages costing more than the deposit.